Looking after our supporters

Each and every supporter of PET, whether an individual, company or grant making trust, is essential to ensuring we can continue our work providing educational opportunities to hundreds of men and women in prison every year, as well as enabling us to influence prison provided education now and in the long-term.

Since February 2017 PET has been a member of the Fundraising Regulator; we adhere to the Code of Fundraising Practice, and we aim for best practice in all our fundraising activities. If you have any general feedback about our approach to fundraising, please contact Cassie Edmiston, Head of Fundraising, either by email cassie@prisonerseducation.org.uk or by calling 020 3752 5680.

Complaints policy

We take any complaint about our fundraising activity seriously, and aim to resolve the issue as quickly as possible. If you would like to make a complaint about any aspect of PET's fundraising, please see our complaints policy here.

Our approach to vulnerable donors

Numerous concerns have been raised by the national press regarding the approaches made by some national charities to vulnerable people. At PET, we believe in the importance of respecting and protecting our supporters. Find out more about our approach to vulnerable donors here.

Donation refusal policy

PET is extremely grateful for any donation given. However, there may be very rare circumstances in which we may consider refusing a donation. Our approach to this is outlined in our donation refusal policy here.

If you have any questions about any of these policies, or would like to discuss any aspect of our approach, please contact Cassie Edmiston, Head of Fundraising, either by email cassie@prisonerseducation.org.uk or by calling 020 3752 5680. 

Thank you, as always, for your interest and support.