Frogmore House and Gardens - Frequently Asked Questions

 

Prisoners’ Education Trust (PET) is delighted to announce that we have been chosen as one of three charities to benefit from the annual garden open days at Frogmore House and Garden, Windsor, on Thursday 7th June. Formerly a royal residence and set within Windsor Castle's private Home Park, Frogmore House and Garden welcomes visitors for three days every summer, with all proceeds going to the chosen charities. To sign up for this fantastic event, click here:

What are the opening times?

The gate opens at 10.00am, last admissions are at 4pm and gates close at 5.30pm. Please note there is usually a changing of the guard at Windsor Castle at 11am so traffic in the centre of Windsor is stopped for approximately 15 minutes at that time.

The Changing of the Guards will take place in the mornings of the 5th and 7th June, which will cause some delays in traffic.

Traffic is stopped when the guards make their way between the barracks on Sheet Street, along the High Street and into the Castle. Traffic Wardens and Police control traffic on the following approaches to the centre of town: Thames Street, the junction of Victoria Street and Sheet Street and near the junction of Frances Road and Sheet Street. Traffic is usually stopped between 10.45am and 11am (as the guards march to the Castle) and between 11.15am and 11.30am (as they return to the Barracks).

https://www.visitthames.co.uk/things-to-do/changing-the-guard-p264351

How much are tickets to visit the gardens?

A ticket for entrance in to the gardens costs £6.70. Children under 5 are free.

How do I buy tickets to visit Frogmore House?

It is not possible to pre-purchase tickets for entrance in to the house, these can only be purchased on the day once inside the garden, with cash or cheque.

How much are tickets to visit Frogmore House?

A ticket to visit the Frogmore House is £7 for adults, £6 for over 60’s and students and £5 for children (aged 5-16). Under 5’s are admitted free of charge.

Is there a combined ticket for the House and Garden?

No sorry, you will need to purchase two separate tickets.

Is Frogmore House and Gardens well sign-posted from the M4?

Yes, temporary yellow AA signage directs from all major routes to Frogmore House and Gardens. For maps and satnav enter ‘Park Street, Windsor’ or the postcode SL4 1LB.

Can I get to Frogmore House and Gardens by public transport?

Only as far as Windsor Town Centre. Windsor can be reached by train, from either Waterloo direct to Windsor and Eton Riverside or Paddington via Slough to Windsor Central. Bus and coaches are available from Victoria or various surrounding areas. From Windsor Town Centre it will take approximately 20 minutes to walk to the Long Walk Gate. You should be aware that once there, it will take about another 10-15 minutes to walk through the gardens to Frogmore House.

Is there parking and if so, how much does it cost?                 

For the charity open day there is a free car park accessed via Park Street in Windsor, SL4 1LB which leads onto The Long Walk. Please follow the signage, which will direct traffic on the day. Once you reach the Long Walk, there will be wardens there to guide you.

Onsite parking is free but limited, and should we reach the full capacity of cars parked in Frogmore Car Park we will put signs up stating this and visitors will be directed to car parks in town, with Victoria Street Car Park being the nearest https://www3.rbwm.gov.uk/directory_record/9960/victoria_street

Visitors can also use the Romney Lock https://www3.rbwm.gov.uk/directory_record/9956/romney_lock and King Edward VII https://www3.rbwm.gov.uk/directory_record/9950/king_edward_vii car parks and use the "park and   ride" scheme to drop off at Park Street, subsequently making their way on foot to Long Walk Gate. 

There is also a map with the car parks clearly marked:

https://www.windsor.gov.uk/dbimgs/Windsor%20Map%202018.pdf

There will be disabled parking available on Sports Ground but again, limited.

Coaches are no longer allowed to use Park Street to access Frogmore and should therefore make their way to Alexandra Coach park and drop their passengers off there. Please be aware that it will take approx. 20 minutes to walk to Frogmore  House and Gardens from there.

How far is it from car park to Frogmore House?

It is about a 5 minute walk to the gardens entrance and about a 10-15 minute walk through the gardens to the house.

Is there a shuttle bus?

For visitors with mobility problems there will be a mini bus shuttle service available. This service will take you from the car park to the entrance of the garden only. Please note that there is no transport through the gardens to Frogmore House.

Will there be security checks on arrival for visitors?

Yes, bags will be searched at the garden entrance

Are there any refreshments?

Yes. There will be a refreshment tent to the side of Frogmore House serving teas, coffees, cold drinks and a selection of snack foods. Please note this can get busy, especially if it rains.

Can I picnic in the gardens?

Yes, you are very welcome to bring a picnic. Please ensure any rubbish is placed in the bins provided.

Can visitors take photographs?

Visitors may take photographs for personal use in the garden only. Please note that photography is not permitted for publication or professional use, and no photography is allowed inside Frogmore House.

Are there toilets, including disabled? Where are they located?

There are ladies, gents and disabled toilet facilities in the car park and also adjacent to Frogmore House.

Are there any baby changing facilities?

Unfortunately not.

Are there facilities for disability access?

Visitors in wheelchairs are very welcome in the garden, but should be aware that gravel paths may render pushing a wheelchair difficult. The majority of the rooms inside Frogmore House are on the ground floor and are accessible to wheelchair users. However there are two rooms on the first floor which can only be accessed via the staircase. (Please note there is no lift inside the house).

Mobility scooters can be used in the gardens, but due to tight spaces in the house visitors will be asked to transfer to a manual wheelchair. If you have any queries regarding the use or size of your mobility scooter please contact the Specialist Sales team on +44 (0)303 123 7324, specialistsales@royalcollection.org.uk.

For further detailed access information please look on the royal collection web site pages

http://www.royalcollection.org.uk/visit/frogmorehouse/plan-your-visit/access

Can I take a baby buggy into Frogmore House?

No. Buggies can be left outside, at the owners own risk. We would advise that Frogmore House is not a popular attraction for small children, due to the nature of the items on display.

Is there a guided tour of Frogmore House?

No. A guidebook is available to purchase and there will be wardens available in the House to answer questions and provide information.

Will there be First-Aid assistance available?

Yes. The Royal Estate staff in attendance on the day include trained First Aid personnel.

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